Web Widget
The Web Widget is an embeddable live chat bubble that you can add to any website. It connects to the same AI Sales Agent and the same inbox — giving your website visitors the same smart, instant experience as your Instagram followers.
What It Looks Like
The widget appears as a floating chat icon in the bottom-right corner of your website. When clicked, it opens a chat window where visitors can talk to your AI assistant in real time.
How It Works
Key features:
- Real-time — responses appear within seconds via WebSocket
- Session-based — visitors can continue conversations without logging in
- Rate-limited — built-in protection against spam (15 messages per minute)
- Scalable — supports multiple concurrent visitors
Installation
Add this single script tag to your website, just before the closing </body> tag:
<script
src="https://cdn.maxina.ai/widget.js"
data-tenant-id="YOUR_TENANT_ID"
async
></script>
Replace YOUR_TENANT_ID with your workspace's public ID (found in Settings → Integrations).
The widget script is lightweight and loads asynchronously — it won't slow down your website.
Live Demo
Widget + Inbox Integration
Every widget conversation creates a ticket in your Maxina Inbox, just like Instagram DMs. This means:
- You see all conversations (Instagram + Widget) in one place
- The same Supervisor Workflow applies — AI handles it, you step in when needed
- Transfer, Take Over, and Resolve actions all work the same way
Customization
| Aspect | Status |
|---|---|
| Chat bubble color | 🚧 Coming soon |
| Welcome message | 🚧 Coming soon |
| Position (left/right) | 🚧 Coming soon |
| Brand logo in widget | 🚧 Coming soon |